eBooks are the digital version of a book publication. Access codes are typically an eBook and an interactive software program, homework management, simulations, etc. (Examples include: MyLabs, Connect, Webassign, Launchpad, and Sapling.)

You can purchase an eBook in-store or online

Please note: we have a larger selection of digital course materials online

Once purchased, you will receive an email from RedShelf.

• If you don’t receive the email within 30 minutes of purchase, please check your junk or spam folder (especially if using a .edu email).
• If the email if not in your junk or spam folders, please visit uw-seattle.redshelf.com and select login:
• Enter the email you used at the time of purchase and click the forgot password link.
• Once you receive the reset password email from RedShelf please follow the instructions.

For additional help, please email txtsupport@ubookstore.com. Please be sure to include your sales order number or your customer account number and student ID. You can also email RedShelf directly at help@redshelf.com.

You can purchase an eBook in-store or online

Please note: we have a larger selection of digital course materials online

Once Purchased, you will receive and email from txtsupport@ubookstore.com. Follow the steps in the email and you will gain access to your e-Book!

• If you don’t receive the email within 30 minutes of purchase, please check your junk or spam folder (especially if you use an .edu email account)
• If the email in not in your junk or spam folder, please email txtsupport@ubookstore.com for assistance.

These prices are set by the book publishers and not by RedShelf or University Book Store.

University Book Store strives to offer as many digital titles as possible. If the eBook that you are purchasing is not available, check back! We add more titles every day.

The publisher determines access length, but many books have multiple options available.

In-store we offer:

• Life time Purchase
• 90, 120 or 180 day rental

Online we offer:

• Lifetime purchase
• 30, 60, 90, 120, 130, 150, 180, 240, 360, 365, 540, or 730 day rental

DR90D-RedShelf stands for Digital Rental 90 Day access from RedShelf; DR90D-VitalSource stands for Digital Rental 90 day access from Vitalsource. This just informs you where you're renting your digital materials from.

Digital Access Codes can be purchased both in-store and online.

• To purchase in store: Pick up a yellow slip and follow these instructions.
• To purchase online: Go here, search for your course, and follow the provided steps.

DRCEI stands for Digital Rental Campus eBook Store. This is the third party we use to distribute access codes to students

As part of our continued efforts to reduce the cost of course materials, University Book Store partners with publishers and UW instructors to deliver select materials through a program called Student Choice. These course materials are delivered through the Learning Management System (Canvas).

If you look at your course materials list on MYUW and you see a 'required – choose format' option with the words ‘Student Choice’ at the end, your instructor has chosen to give you this choice. If you see that this is a choice for your class, please log into the LMS on the first day of classes, and you should see a link for an ebook or Courseware product. You are getting a free trial access period.

Once this period ends, usually on the same day as the add/drop deadline, you will have to purchase access via the University Book Store website. You can click the link to that course from your MyUW page, or your instructor will have provided you a link to the item on the UBS website. Follow the instructions and you're all set.

Students make a choice to select or buy into this program. You can still choose a physical text to buy or rent if you prefer, but this program is designed to reduce the cost of digital materials.

• For CEI eBooks, you will receive your access code in a second email within 72 hours of your purchase. Follow the instructions in the email to redeem your access code at ubookstore.com/redeem-codes.

  If you purchased your CEI code from ubookstore.com/purchase-codes, you will receive your access code instantly. Your order number for this should be a string of numbers and digits.

  If you are having issues with your access code, please email txtsupport@ubookstore.com with your order number (begins with SO or a string of numbers and letters if your purchased from ubookstore.com/purchase-codes).

• For Student Choice books, your order will be processed 72 hours of your purchase. Once your order is processed, you will be able to access the eBook under your professor’s Canvas page from the Modules tab. You will need to sign up for your free trial to Student Choice, which you can access in Canvas under the Digital material module, in order to access your Student Choice eBooks.

• For RedShelf and VitalSource (VS) orders, you should receive an email from RedShelf or VS within 30 minutes of your purchase. Please check your junk mail if you do not see this within an hour.

Please refer to our returns policy for course materials.

Please contact txtsupport@ubookstore.com with any questions. We will respond during normal business hours.